ServiceTitan Review: Pricing, Features & Verdict
ServiceTitan targets mid-size to large residential/commercial operations (10+ technicians) and hvac teams. Here's what it costs, what it does well, and where it falls short — sourced from vendor pricing pages and third-party reviews, not marketing copy.
ServiceTitan Pricing Breakdown
⚠️ Pricing not publicly published
ServiceTitan does not display pricing on their website. The figures below are third-party estimates from user reports and industry sources. Treat them as directional only — request a quote from the vendor for accurate numbers.
| Plan | Monthly Price | Users | What's Included |
|---|---|---|---|
| Starter | Est. ~$245-300/tech/mo | — | Core scheduling/dispatch, basic features |
| Essentials | Est. ~$300-400/tech/mo | — | Added automation, more modules |
| The Works | Est. ~$400-500+/tech/mo | — | Full feature set |
Source: Third-party estimates only — vendor does not publish pricing. Prices subject to change — always verify on the vendor's site before purchasing.
What ServiceTitan Does Well
- Advanced scheduling/dispatch with call-booking integration
- GPS/fleet tracking
- Invoicing & full payment processing
- QuickBooks integration
- Mobile app for techs
- Customer portal
- Marketing attribution/call tracking
- Inventory & PO management
- Deep BI/reporting
Where ServiceTitan Falls Short
- Steep learning curve, long implementation (often 6+ months)
- High total cost that scales quickly with add-ons
- Rigid workflows requiring workarounds
- Support quality inconsistently reviewed
- Requires dedicated admin staff to run
Who ServiceTitan Is Best For
Our ServiceTitan Verdict
ServiceTitan is best suited for mid-size to large residential/commercial operations (10+ technicians), hvac, plumbing businesses.Because pricing requires a sales conversation, budget accordingly and get competing quotes before committing.
Visit ServiceTitan website →